Which days do you deliver?
We will deliver 7 days a week and do our best to deliver at the most convenient times.
How much will I pay for delivery?
Delivery is free of charge if you are in a 5 mile radius of Wybunbury in Cheshire. Or we will delivery free of charge to anywhere in Staffordshire and Cheshire if your order is over £100. For orders less than this amount and you are outside a 5 mile radius you will be charged per mile (please call to discuss delivery cost with one of our sales team)
If I specify a safe place to leave my order, can it be left there without signature?
You may choose to opt out of the required signature for delivery. This may be convenient if you have a busy schedule or know that you will not be available to sign on the day. In these instances, the driver will place the firewood outside of your home on a hard flat surface near the property. Typically the firewood will be placed on the front drive or by the side of your house. Please note that Staffordshire Logs Direct does not accept responsibility for stolen or misplaced deliveries, should you decide to opt out of signing for your delivery.
How is delivery made?
Depending on the order that you have made normally one of our flat back vans will deliver your firewood logs and providing the surface is hard and flat, the logs will be tipped off loose unless you require the logs bagged in cubic meter bags on request which will require a £5 deposit per bag refundable on your next order.
When will I receive my order?
From placing your order we will do our utmost to deliver you logs to you as soon as possible. We will give you a day and time at the point of placing your order.
If you have any other questions regarding delivery please call 07590 833 133